Shipping policy

We currently ship within New Zealand and to Australia.

Orders are processed within 3-5 business days. You will receive a tracking number once your order has been dispatched.

Shipping rates:
New Zealand — free shipping on orders over $100. Standard shipping $10.
Australia — shipping rates calculated at checkout.

Cootes Creative is not responsible for delays caused by courier services or customs. If your order is lost or damaged in transit, please contact us at cootescreativ@gmail.com.

Please ensure your delivery address is correct at checkout. We cannot be held responsible for orders sent to an incorrect address.